Refund Policy
At Shopzdeals, customer satisfaction is our priority. We strive to provide high-quality products and a seamless shopping experience. Please read our refund and return policy carefully to understand the terms and conditions.
Refund Policy:
We do not offer refunds. If you encounter any issues with your product, you may request a replacement. Please contact us, and our team will assist you in resolving the issue.
Return Policy:
We accept returns for size-related issues and damaged or defective products, following the guidelines below:
Return Fees:
- Size-Related Returns: A processing fee of ₹100 will be charged for all size or fit-related returns. This fee covers handling, restocking, and logistics.
- Damaged or Defective Items: Returns for damaged or defective products are free of charge. We will cover all return shipping costs to ensure a hassle-free process.
Eligibility:
- Size and Fit Issues: Returns are accepted with a ₹100 processing fee.
- Damaged or Defective Items: Returns are accepted for items that arrive damaged or defective.
Condition of the Item:
- The item must be returned in its original condition, including all tags and packaging.
- Returns will not be accepted if tags are removed or if the item shows signs of use.
Proof of Damage:
- To initiate a return for a damaged or defective item, please provide:
- Clear photographic evidence of the damaged part.
- A short video demonstrating the issue.
Return Period:
- Return requests must be submitted within 7 days of receiving your order.
- Returns will not be accepted after this period.
Return Process:
- Contact our customer support team with your order number, evidence of damage (if applicable), and a brief description of the issue.
- Our team will guide you through the return process and provide instructions for shipping the item back.
Contact Us:
- Phone: +91 9952960534
- Email: contact.shopzdeals@gmail.com
Thank you for shopping with Shopzdeals. We appreciate your understanding and cooperation in ensuring a smooth shopping experience.